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FAQ's

What types of products do you offer for pets?

At Furrfect Pets, we offer a delightful range of high-quality pet products designed for both adventure and play. Our collection includes collapsible outdoor pet feeders for on-the-go convenience and interactive toys like our floppy lobster that keeps your furry friends engaged and active.

Are your products safe for my pets?

Absolutely! We prioritize the safety and durability of our products. Each item is designed with your pet's well-being in mind, ensuring they can enjoy their playtime without any worries.

How can I ensure the right size for my pet?

We recommend checking the product descriptions for sizing information. If you're unsure, feel free to reach out to our customer service team for assistance in selecting the perfect fit for your pet.

Do you offer any guarantees or warranties on your products?

Yes, we stand behind the quality of our products. If you experience any issues, please contact us, and we will do our best to resolve it to your satisfaction.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please reach out to our customer service team for guidance on our return process.

How long does shipping take?

Shipping times can vary based on your location and the shipping method selected at checkout. Typically, you can expect your order to arrive within a few days to a week. We’ll keep you updated with tracking information once your order is shipped!

Can I track my order?

Yes! Once your order has shipped, you will receive an email with tracking information so you can keep an eye on your pet's new goodies as they make their way to you.

Do you offer international shipping?

Currently, we are focused on providing shipping within the country. However, we are exploring options for international shipping in the future. Stay tuned for updates!

How can I contact customer service?

If you have any questions or need assistance, feel free to reach out to our friendly customer service team via email on woof@furrfectpets.com or through our contact form on the website. We're here to help!